Collection and use of personal data

Users can contact us via the website in various ways and forms and call up or order information (in particular anonymised before and after pictures of former patients). In the process, personal data about users is transmitted to us voluntarily.

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Data transmitted by users to Prof. Ali Erdogan Sports Medicine Clinic in this way will be used by the Clinic as follows:

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• to answer the specific requests of the users

• to conduct business with users

• to optimize the performance and user experience of our sites

• to operate, evaluate and improve our business

• to provide healthcare services

• for marketing purposes, i.e. in particular to provide users with information about the services of the Clinic and its affiliated companies (e.g. via e-mail)

• for customer communication by post, telephone and electronic means of communication (email, newsletter)

• for analysis purposes. For the continuous improvement of our website and services, the Clinic regularly compiles statistical evaluations based on anonymised user data. In addition, this data can be linked and analysed with other Prof. Ali Erdogan Sports Medicine Clinic data for marketing purposes

• to avoid unnecessary advertising and to address users with relevant information. For individualised and personalised marketing, we use the findings from the analysis of user behaviour.

In doing so, we may collect sensitive personal data about users, for example, if they voluntarily provide us with information about their health as part of a request for information. In this case, we only use this information to respond to the request.

By providing us with their sensitive personal data, users consent to our processing of that data to the extent described in this Privacy Policy.

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Information we collect automatically:

We collect and store information that your browser automatically transmits to us in "server log files" when you visit our website. The data collection is based on your will and interest to visit our website and our legitimate interests to operate the website. This may include the following data:

• Browser type and version;

• Operating systems used;

• Referrer URL (the previously visited website);

• Host name of the accessing computer;

• Date and time of the server request;

• Internet Protocol address (IP address);

• Amount of data transferred;

• Other similar data and information that serve to avert danger in the event of attacks on our IT systems.

This personal data is not merged with other personal data and is stored separately from any other personal data transmitted by the user. They are deleted by us after three months at the latest.

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We use the automatically collected personal data to fulfil the following purposes:

• enable the display, operation and functionality of the Portal,

• ensure the stability and security of the system,

• to improve and protect our services,

• for statistical purposes in the event of attacks on the network infrastructure on which the website is provided.

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 Our website is not intended for children and we do not knowingly collect personal data from children under the age of 16 unless we have the express consent of their parents. If we are notified or otherwise learn that personal data of a child under 16 has been improperly collected, we will take all reasonable steps to delete that personal data.

When processing your personal data, the Clinic may use auxiliary persons who carry out the data processing on behalf of the Clinic. This applies in particular to the processing of commercial and administrative services and in connection with IT, marketing and telecommunications services.

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Access to personal data is limited to those employees as well as contractual partners who need to know this data. The persons and companies concerned are obliged to maintain confidentiality and to comply with the applicable data protection laws. Personal data is always processed in Turkey.